Incomplete works
Incomplete works are items of the contracted scope that have not yet been done or finished, as distinct from defects, which are items that have been done but do not meet the required standard.
The phrase is Australian and British; a punch list in North America mixes both kinds of item under one name, which is why the distinction has to be made on the record rather than in the title of the list.
At the first pre-completion walk about a third of what gets raised is incomplete rather than defective: the architrave is not missing, the painter has not finished the wall behind it. Counting those as defects against the carpenter is unfair to the carpenter and wrong in the numbers the client reads.
How IssuesId holds it
IssuesId separates them with the Type field: Defect or Incomplete Works, on the same register, so one walk produces one list and two correct counts. A trade who is issued an item that is really incomplete rather than defective can dispute it, and the re-typing stays on the record.
Two questions people ask
Definitions describe common usage and the usual shape of standard-form contracts. Your contract and your jurisdiction’s building law set the terms that apply to your job. The whole list is at the glossary.