Logistics & Warehousing

Inspect every load, vehicle and depot — without the paper.

Pre-start the forklifts, walk the racking, log damage at the dock, and close out every exception on a record nobody edits afterwards. Works offline in the yard and the cold store.

Log in
01
The morning pre-start, on the record
Forklift, truck and EWP pre-starts run from a phone against your own checklist. A No reaches the managers before the machine leaves the bay, and the register shows which machines were checked today.
02
Proof of condition, every handover
Damage logged with photos and the capture time at receipt and dispatch, so condition at each leg is a record, not a he-said-she-said.
03
Audit-ready by default
Every inspection, pre-start and exception carries a dated, attributed trail, ready for insurers, carriers and auditors on demand.
Plant & equipment

Every forklift pre-started, every service on the calendar.

The plant register is the company’s list of machines: the forklifts, reach trucks, scissor lifts, trucks and trailers, owned or hired in. Each one carries its service interval, its insurance, its operators and the tickets they operate under. The operator runs the morning pre-start from their phone against the checklist for that kind of machine, and a No goes straight to the managers with the machine, the site and the line that failed.

When a check fails, the manager sets the machine Out of service on the register and raises the defect or work order for the repair, so everyone can see which machines are off the floor, why, and who decided.

Plant · this morningLIVE
06:02FL-07 forklift · pre-start passed
06:09FL-03 forklift · pre-start failed · mast chain
06:09Warehouse manager notified
07:00TRK-114 · service due in 5 days
07:00EWP-2 · insurance expires in 20 days
  • Forklifts, trucks, trailers, EWPs
    One company register: make, model, serial, road and plant registration, and the hire company for gear that is hired in. A machine moves between sites without its history splitting in two.
  • The daily pre-start, from a phone
    Your own checklist per category, so the forklift and the scissor lift get different questions. Yes, No or N/A on every line, an hours or km reading, and the operator’s signature. Nothing skips a line.
  • A No tells the managers
    A failed check notifies every admin and manager with the machine, the site and the line that failed. The register shows Check failed, Not checked today or Checked today against each machine.
  • Service due, insurance expiring
    Set the service interval and the next date works itself out. Managers get a reminder 14 days before a service and 30 days before a policy expires, and again if either slips past.
  • Operators and their tickets
    Name who drives each machine and the licence they drive it under. When the ticket lapses, the machine shows it.
  • Service history and certificates
    Every logged service, the service sheets and the insurance certificate kept against the machine, not in a folder on someone’s desktop.
Facility inspections

The racking walk that raises its own faults.

Run reusable racking, dock and yard inspection checklists from a phone, filed against a named dock, aisle or bay. Every No raises a tracked defect with its photo, and the check flips back to Yes when that defect closes, so the walk and the fault list never drift apart. It works offline in the yard and the cold store. The same walk-through, run on an office building rather than a depot, is the facilities condition walk.

Depot · this weekLIVE
MonRacking walk · Aisle 14 · 1 of 22 failed
MonBent upright raised · issued to racking
TueDock 3 leveller · hold point open
ThuUpright replaced · photo attached
FriOutstanding report · emailed 07:00
  • Racking, dock and yard walks
    Build the walk once as a reusable checklist and run it per aisle, dock or site. Yes or no as you go, with a photo where it is a no.
  • A No raises the defect for you
    Every failed check becomes a tracked defect linked back to the question, and the question flips back to Yes when that defect closes.
  • Hold points for the checks that matter
    Mark the racking load sign or the dock leveller check as a hold point and the walk waits on it.
  • Filed against the aisle or the dock
    The location tree resolves to Dock 3 or Aisle 14, bay 2. A QR label on the dock door opens that location’s list for a signed-in user.
  • Works offline at the depot
    No signal in the yard or the cold store? Defects, photos and checklist answers save on the phone and sync when it reconnects.
  • Reports for the site lead
    Fifteen reports across PDF, Excel and CSV, filtered to the site, location, date range or status, and scheduled to whoever needs them.
Damage & exceptions

Settle the claim with proof, not paperwork.

Log damage at receipt and dispatch with annotated photos that keep their capture time and who took them. Every report is attributable and its history is append-only, so condition at each handover is clear, and a carrier who disagrees says so on the record rather than in an inbox. Outside carriers and contractors get an emailed link to the work issued to them, with no app and no seat.

Exceptions · this weekLIVE
MonPallet damage at receipt · Dock 2
MonPhotos logged · issued to carrier
WedCarrier disputes · on the record
ThuDock door seal repaired · photo
FriClosed · site lead
  • Damage logged at the handover
    Dock staff log damage at receipt or dispatch with photos and a description, while the driver is still standing there.
  • Capture time, not upload time
    A photo taken in the cold store at 5:40 and synced at 9:00 still says 5:40, alongside who took it. Annotations never touch the original.
  • Assign and auto-chase
    Issue it to maintenance, the carrier or the site lead with a due date, and let workflow rules chase what goes overdue.
  • Filed where it happened
    Damage logged against the same dock door every week shows up as a pattern on one location, not as six emails with six spellings.
  • A trail nobody edits
    Every status change is appended with a name, a role and a time. The record holds up for insurers, carriers and auditors.
  • No login for carriers and contractors
    An outside company gets an emailed link to the work issued to them. They add the photo of the fix and mark it done; you close it.
How an exception flows
01
Caught at the dock or the pre-start
Damage at receipt, a failed walk check or a No on the morning pre-start. Logged with a photo against the dock, the aisle or the machine.
02
Routed to the right hands
The managers hear about it straight away. The fix is issued to maintenance, the carrier or the contractor with a due date, and overdue work gets chased.
03
Closed with proof
The repair photo goes on the record, someone allowed to close it closes it, and the dated trail is there for the claim or the audit.
Asked by depot managers

Questions logistics teams ask first

Can forklift and truck operators do a daily pre-start in IssuesId?
Yes. Admins and managers build a pre-start checklist per kind of machine, or one for every machine, and anyone with a staff or field worker login runs it from the machine’s page on their phone: Yes, No or N/A on every check, a note on anything that is a No, an hours or km reading, and a signature drawn on screen. The run is kept as it was answered, with who ran it and when, and the register shows which machines were checked today.
What happens when a pre-start fails?
Every admin and manager gets an in-app notification naming the machine, the site and the checks that failed, and the machine shows Check failed on the register. The manager then sets the machine Out of service on the register and raises the defect or work order for the repair, so the decision is a named person’s, on the record.
What does the plant register keep for each machine?
Make, model, serial and registration, the hire company for gear that is hired in, the service interval and every logged service, the insurance policy and its expiry, and the licensed operators with the tickets they operate under. Service sheets and certificates are kept against the machine. Managers get an in-app reminder 14 days before a service and 30 days before a policy expires, and again if either slips past.
How do carriers and outside contractors take part?
Add the company to your contractor list and issue the damage report or the repair to them. They get an email with a link that opens the work, with no account and no app. They can upload a photo of the fix, mark it complete or dispute it on the record, and they cannot close it: someone on your side does that.
Does it work with no signal in the yard or the cold store?
Capturing a defect, its photos and inspection checklist answers works offline: they save on the phone and sync in order when it reconnects, keeping the time each photo was taken rather than the time it uploaded.
Also built for
Built for the yard

Ready to make every inspection defensible?

Plant pre-starts, facility walks and damage reporting in one place — offline where it counts, audit-logged, and proof-backed. Pricing is per active site with every user included, so the night shift is not a licence conversation, and the same loop runs a factory floor.

IssuesId