Every capability, one connected record.
From first capture to final sign-off — one audit trail a client, an auditor, or a lawyer can follow.
IssuesId tracks defects, inspections and quality — offline in the field, tamper-proof at handover.
Get it down the moment you see it
One tap for photo, location, priority, and trade — in the field, the plant room, or aisle 12. The record starts where the problem is.
- One-tap photo, location, priority, and trade
- Defect / variation / backcharge categorisation
- Role-gated lifecycle with full per-issue history
Annotate photos and drawings with voice
Mark exactly what’s wrong, exactly where it is, without typing on a phone in the rain.
Pin, circle, arrow, and text · Voice-to-text captions · Before/after comparison
Work offline, sync automatically
Basements, lift shafts, and cold stores don’t have signal. Your tracking shouldn’t care.
Full offline capture · Background sync on reconnect · Installs to home screen — no app store
QR-code every location
Print a code, stick it on a level or a rack, scan it to land in the right list.
Project-wide or per-location codes · Avery 21-up / 20-up sheets out of the box · Revokable and audit-logged
Inspections that hold up in handover
Standardise the walk-through once — apartment handover, rack audit, plant-room check — run it on every job, and leave with signatures.
- Reusable safety, quality, and pre-handover templates
- Digital signature capture on sign-off
- Failed items auto-create linked defects
A signature on every sign-off
Signed on the glass, timestamped, and locked to the inspection — not a scanned sheet in a folder somewhere.
Signature captured on the device · Signer and time on the record · Lands in the handover pack
Failed items become defects on the spot
Tick fail and the defect already exists — linked to the checklist item before you’ve left the room.
Auto-created and linked · Carries photos and location · Tracked through to close-out
One walk-through, written once
Build the checklist once, then run the same standard on every unit, rack, or plant room after it.
Reusable templates · Safety, quality, and pre-handover · Same walk-through on every job
Run the job without the paperwork
Issue work, track progress, and export line items straight into your cost system — while the daily log writes itself.
- Cost-coded line items with unit pricing
- Contractor assignment with status tracking
- Backcharge flag separates warranty from billable
A daily log in about a minute
Weather fills itself in. Workforce, plant, delays, and visitors take a minute — or copy yesterday and adjust.
Auto-filled weather · Copy yesterday and adjust · Feeds the gallery and timesheets
One photo gallery per project
Photos from issues and the daily log land in one gallery — not in someone’s camera roll.
Grouped by date, captioned · Fed automatically · Download originals for handover
Timesheets straight from the daily log
Hours logged once roll up into payroll-ready timesheets — never retyped.
Per-employee, by week or month · Derived from daily log labour · One-click CSV for payroll
Conversations that live on the record
Every question, reply, and photo exchanged with a contractor stays threaded on the issue it belongs to — not lost in email.
Per-issue threads · Contractors reply via email magic-links — no login · Full history kept on the record
RFIs, threaded and trackable
Stop losing design questions in email. Every RFI lives in a threaded, attributable conversation.
Open → responded → closed, re-openable · Inbox / Sent / Drafts views · Linked to the drawing or defect
Project correspondence on the record
The formal paper trail — delays, variations, claims — threaded at project level next to the daily log, every post timestamped.
Typed threads: general, RFI, delay, variation, claim — filterable · Staff plus invited externals reply via email magic-links — no login · Attach from project photos, documents and drawings — email sends logged
The record you can stand behind
Send the document, get a timestamped acknowledgement back. When there’s a dispute, you’re the one holding the register.
- Acknowledgement-required distributions
- Timestamped, immutable acknowledgement records
- Audit trail for variation and claim disputes
Document and drawing register
One source of truth, with revisions you can prove.
Immutable revision history · Withdraw-not-delete for compliance · Markups anchored to their revision
Reports the office actually wants
Seven PDF reports and four CSV exports — generated in the background, with download links that just work.
QC, sub-contractor, executive, door sheet, wall chart · Register CSVs · Role-filtered — safe for every user
Search across the registers
One bar. Projects, issues, contractors, documents, and users — in a single query.
Cross-entity search · Scoped to your team and role · Grouped by record type
Fits your team — and the software you already run
Seven roles, one platform. Everyone from the client to the contractor sees exactly what they should — nothing else.
- Role-tailored dashboards per user type
- Your contractors see their work — nothing else
- Invite subbies and clients without exposing the project
Workflow rules that work for you
Automate the routine so the team can focus on the work.
Conditional rules across attributes · Auto-assign, notify, and escalate · Guard rails stop rules looping
Sync with the software you already run
IssuesId syncs both ways through the API — keep your old system running until you don’t need it.
Bidirectional defect and RFI sync · Encrypted credentials, background sync · Per-project workspace mappings
Email that doesn’t get lost
Assignments, replies, sign-offs, and approvals all hit inboxes — branded, templated, deliverable.
Per-organisation templates · Queued delivery with retry and bounce handling · Sent from your own domain